Uploading and commenting documents
You can add documents in various file formats to a claim report, whereby the size of individual files must not exceed 10 MB.
If possible, use PDF format for scanned documents and the like. However, other formats are also possible. JPG format is recommended for images.
To add a file, go to the "Attachments" section at the bottom of the form.
Select a category for the document or picture and click Add. Your web browser displays a file selection with which you can select one or more files to upload.
If you have selected one or more files, they will be displayed in the list of documents but not yet sent. Here you also have the option of removing a file by clicking the trash can icon.
If you would like to add a comment to a file, you can do this with the text input field shown next to it. Your comment will be sent with the file when you submit the form.
In order to send the displayed files, click on the button "Send this report now".
The process may take a while for larger files. You will be redirected to the homepage when the uploads are complete.