Write us a message to pvsupport@pantaenius.com
The more information there is, the better. However, many input fields are not so-called mandatory fields. Enter the data you have and save the damage. Basically, it is important in the first step that the damage is reported. Subsequent input of information or documents is possible at any time.
It is sufficient if you have part of the number plate or part of the contract number. The portal generates a selection list with suitable suggestions for you.
This input field is not a mandatory field. You can submit this information at any time and therefore not fill it out for the time being.
We are always there for you. If you need help and support contact pvsupport@pantaenius.com. We would be happy to operate the portal together with you in the first step.
Please check the browser used. Is it not one of the named and tested browsers (Google Chrome, Edge; Firefox, Apple Safari)? Do you have an adequate internet connection?
If you receive an error message generated by the browser, please contact pvsupport@pantaenius.com